Privacy Policy

Last Updated: 21st August 2024

Introduction

At Hadhiya ("we," "us," or "our"), your privacy is of utmost importance. This Privacy Policy ("Policy") outlines how we collect, use, disclose, and protect your personal information when you use our blood donation application ("the Application"). By using our Application, you agree to the practices described in this Policy.

1. Information We Collect

To provide our services and enhance your experience, we may collect the following types of information:

• Personal Information: When you register as a user or donor, we collect personal details such as your name, contact information (email address, phone number), blood type, and location.
• Health Information: We may collect health-related data such as your donation history, eligibility, and donation preferences. This information is collected with your explicit consent and is used solely to match you with suitable donation opportunities.
• Device Information: We automatically collect information about your device, including your IP address, browser type, and location data (if you grant GPS permissions). This helps us optimize our services and enhance your experience.

2. How We Use Your Information

• Create and manage user accounts and profiles.
• Match donors with recipients based on blood type, location, and urgency.
• Send notifications and reminders for scheduled donations or urgent donation needs.
• Improve our services through analytics and user feedback.
• Ensure the security and integrity of our platform.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:

• With Hospitals and Blood Banks: To facilitate the matching process between donors and recipients.
• With Service Providers: We may share your information with third-party service providers who assist with app development, data analysis, and other operational tasks. These providers are contractually bound to protect your information.
• For Legal Compliance: We may disclose your information if required by law or in response to legal processes.

4. Data Security

We implement strict security measures, including encryption and access controls, to protect your personal information. While we strive to safeguard your data, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information through your profile settings.
• Opt out of notifications and marketing communications.
• Request the restriction or deletion of your data, subject to any legal obligations.

To exercise these rights, contact us at dev@khidhumaiy.org.

6. Data Retention

We retain your information as long as necessary to provide our services and for legal or regulatory reasons. You may request deletion of your data at any time, subject to any legal obligations.

7. Children’s Privacy

Our Application is not intended for individuals under the age of 16. If we become aware that we have collected information from a child under 16, we will promptly delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the Application, and your continued use of the Application constitutes acceptance of those changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at dev@khidhumaiy.org.